Privacy policy

Last Updated: December 16, 2024

At Renovation Brothers, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard the personal information you provide when accessing our website, https://renovationbrothers.com/ (the “Site”). By using our Site, you consent to the practices outlined below.

1. Information We Collect

We collect information to provide better services and improve your experience with us. The types of data we gather include:

A. Personal Information

When interacting with our Site, you may provide certain personally identifiable information, such as:

• Name: To identify you and personalize our communication.
• Email Address: For responding to inquiries, sending updates, and marketing communications (only if you opt in).
• Phone Number: For customer support, consultations, and follow-ups.
• Address: Including city, state, and ZIP code, to tailor services to your location.

B. Usage Data

We automatically collect technical information when you visit the Site, including:

• IP Address: To analyze trends, manage the Site, and improve functionality.
• Browser Details: Such as type and version, to optimize compatibility.
• Visited Pages: To understand navigation patterns and enhance the user experience.
• Date & Time of Access: For performance monitoring and activity tracking.
• Device Information: To troubleshoot issues and ensure compatibility.

C. Cookies & Tracking Technologies

To provide a seamless browsing experience, we use:

• Cookies: Small files stored on your device to remember your preferences and improve functionality. You can manage cookies through browser settings, but disabling them may limit certain features.
• Web Beacons: Embedded files on the Site or emails that track engagement and collect analytics.

2. How We Use Your Information

The information we gather is used to:

• Operate the Site: Ensure the Site’s functionality and provide a smooth browsing experience.
• Personalize Your Experience: Deliver relevant content and recommendations tailored to your preferences.
• Analyze Data: Identify trends to improve our services and optimize performance.
• Respond to Inquiries: Provide support, updates, and communication regarding your requests.
• Marketing (With Consent): Send newsletters, promotions, or special offers, which you can opt out of at any time.
• Fraud Prevention: Detect and address unauthorized activities to protect your information and our systems.

3. Sharing Your Information

Your privacy is important to us. We do not sell, rent, or trade your personal information. However, we may share data in the following circumstances:

• With Service Providers: Third-party vendors assist us with tasks like hosting, analytics, and customer support. These providers are bound by confidentiality agreements and can only use your data for the purposes specified.
• For Legal Compliance: We may disclose data to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
• During Business Transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the involved parties.

4. How We Protect Your Data

We implement robust security measures to safeguard your personal information:

• Encryption: Data transmitted through our Site is protected using HTTPS protocols to prevent unauthorized access during transmission.
• Access Controls: Only authorized personnel with a legitimate need can access your information.
• Data Storage: Our servers are hosted in secure facilities with safeguards against unauthorized breaches or attacks.

Despite our efforts, no online platform is entirely secure. We recommend taking precautions, such as keeping your passwords confidential, to further protect your information.

5. Your Privacy Rights

Depending on your location, you may have rights regarding the data we collect, such as:

• Access: Requesting a copy of the personal data we hold about you.
• Correction: Asking us to correct inaccuracies in your personal information.
• Deletion: Requesting deletion of your data, subject to legal obligations.
• Objection: Opting out of certain uses, such as marketing communications.

To exercise these rights, please contact us using the details provided below.

6. Children’s Privacy

Our Site is not intended for children under 13 years old. We do not knowingly collect personal information from minors. If we discover data collected from a child, we will promptly delete it.

7. Updates to This Policy

We may revise this Privacy Policy periodically to reflect updates to our practices, operational changes, or legal requirements. Major changes will be highlighted on the Site, and we encourage you to review this page regularly.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Address: 5788 S 1145 E, Murray, UT 84121

Phone: (916) 225-8721

Email: renovationbrothersslc@gmail.com

This policy outlines our commitment to protecting your information while ensuring transparency in how your data is used. Thank you for trusting Renovation Brothers!